pointerMaintenance is exciting

Andrew Russell and Lee Vinsel on the New York Times:

While innovation — the social process of introducing new things — is important, most technologies around us are old, and for the smooth functioning of daily life, maintenance is more important. […] It’s not just maintenance that our society fails to appreciate; it’s also the maintainers themselves. We do not grant them high social status or high salaries. Typically, maintenance is a blue-collar occupation: mechanic, plumber, janitor, electrician. There are white-collar maintainers (like the I.T. crowd) and white-jacket maintainers (like dentists). But they, too, are not celebrated like the inventor.

Once you notice this problem — innovation is exalted, maintenance devalued — you begin to see it everywhere.

Same authors (they organised a conference around this topic), on Aeon Magazine:

First, it is crucial to understand that technology is not innovation. Innovation is only a small piece of what happens with technology. This preoccupation with novelty is unfortunate because it fails to account for technologies in widespread use, and it obscures how many of the things around us are quite old. […]

Second, by dropping innovation, we can recognise the essential role of basic infrastructures. […]

Third, focusing on infrastructure or on old, existing things rather than novel ones reminds us of the absolute centrality of the work that goes into keeping the entire world going.

To truly appreciate the mundane labour that keeps everything running pay attention to the details, to how stuff works. It’s anything but mundane. Maintaining stuff should be cool.

Un-doing is oftentimes easier — the number of times I heard someone suggesting starting from scratch to take the complexity away. The problem with this line of thought is that things only stay simple in the beginning. Any mature system is complex.